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FAQs

Mobile tempered glass is toughened at around 320-400 Celsius for a duration of 3-4 hours and take maximum impact in case of fall or accidental impacts. Mobile tempered glass can easily take an impact of 12-15Kgs beyond which they crack up nonetheless protecting the actual phone display. The Tempered glass which is available on the street side are typically normal glass with very little toughening done and expose your phone’s display to breakage.
Tempered Glass has a resistance capacity typically a factor of at what temperature the Glass has been toughened, what duration it has been toughened and the Quality of the glass used. Good quality glasses typically have a bearing capacity of around 12-20 Kgs of pressure and they are typically toughened at a temperature of around 320-400 Celsius for a duration of 3-4 hours. In terms of quality, TexoVera Glass is very good for Mobile Protection purposes it originates mostly from Japan/China and comes next in terms of quality.
Good Quality tempered glass can take an impact of 12-20 Kgs pressure in varying conditions beyond this, the tempered glass typically cracks up, however it does protect the display of the phone from incurring any damage. Chipping on the corners typically happens as the phones feel the worst brunt on the sides of the phone rather than on the centre.
Tempered glass a whole is not dangerous since there are no sharp edges. A good quality tempered glass is not brittle like normal glasses. So, when a tempered glass breaks, instead of falling apart, the small broken pieces will stick to each other because of the tensile strength applied during tempering of the glass, thereby making the glass holder’s hand safe But as a precaution, basic care should be taken while disposing the broken tempered glass too.
Firstly, there is no such thing called as a 9d/11D tempered glass. It is only a way to fool customers to get them to buy their product All we have is a 3D tempered glass where the edges of the tempered glass is curved by an angle of 3 degrees and nothing else(sorry, no 3 dimensional effect too). These type of tempered glasses are very costly and are used for phones which have a curved display by design.
Good quality glasses typically have a bearing capacity of around 12-20 Kgs of pressure and they are typically toughened at a temperature of around 320-400 Celsius for a duration of 3-4 hours. No doubt that all tempered glasses break under extreme pressure, but good quality tempered glasses usually have a higher endurance.
A 3D tempered glass doesn’t mean it offers a 3 dimensional effect. What it means is that the edges of the tempered glass is curved by an angle of 3 degrees. These tempered glasses are used for phones which have a curved display by design.
All the orders will be shipped within 24 hours of booking and will be delivered within 3-8 working days. Transit and delivery time may vary depending on the location. You will receive an email and an SMS on order confirmation. Please contact us through Whatsapp @9902448667 or E-mail: care@texovera.com if you have further issues.
Please raise your ticket from Our Mobile App, you will get an option called "Customer Support". Visit there and raise your ticket. Our team will get in touch with you within 24Hr. After a thorough inspection, we will issue a replacement within 2 working days. If in case, you have ordered the product through Flipkart/Amazon/JioMart/Justdial, please contact the respective marketplace customer support. If there is any delay from their side, then please wait till the return period of the product is exhausted and then contact us for a quick solution.
Unfortunately, products listed as 'Sold Out' or ‘Temporarily Unavailable’ cannot be ordered. Please use the 'Wish List' feature to be informed of the products or Alternatively drop us a mail on care@texovera.com, which will help us inform you when the product is back in stock.
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